Faqs

What is this module?

The FAQs module is a core component of the SDM ERP system dedicated to managing FAQs records.

Why does it exist?

It exists to digitize, organize, and streamline the administration of FAQs, ensuring that the educational institution can securely track, manage, and retrieve this data efficiently.

What business problem does it solve?

Manual tracking of FAQs leads to data fragmentation, inconsistencies, and administrative bottlenecks. This module provides a single source of truth, automating related workflows, ensuring data integrity, and significantly reducing administrative overhead.

Who uses it?

• System Administrators: For global configuration and overarching management.
• Authorized Staff & Management: For day-to-day data entry, monitoring, and reporting.

How does it connect with other modules?

As part of the FAQ suite, the FAQs module integrates seamlessly with the core ERP database. Data managed here often feeds directly into financial calculations, academic tracking, and global reporting, depending on institutional workflows.

Purpose

The main FAQs interface provides a comprehensive list and management dashboard for all active records.

Main Actions & Buttons

• View All: Displays the central data table of existing records.
• Add New: Opens the creation form to register a new FAQs entry.
• Edit / Delete: Available on each row to modify or remove records (subject to permissions).

Filters & Search Options

Use the global search bar or column-specific dropdown filters at the top of the data table to quickly locate specific FAQs records.

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Scenario: Managing FAQs

1. Open the main sidebar and expand the FAQ section.
2. Navigate to FAQs.
3. Click Add to begin the workflow.
4. Fill in the required fields detailed in the table above.
5. Click Save to commit the record to the ERP system.

• Data Integrity: Always double-check required fields before saving to prevent reporting errors later.
• Regular Audits: Periodically review FAQs records to archive or disable obsolete data.
• Consistent Naming: Use standardized naming conventions when entering text fields to ensure clean reports.

Q: Can I restore a deleted FAQs record? A: Deletions are generally permanent unless soft-deletes are configured by the system administrator. It is highly recommended to double-check before deleting any record.

Q: Who can access this module? A: Only users with explicit roles granting the faqs.index permission can view this screen.

Access to this module requires the following system permissions:

• faqs.index : Allows viewing the FAQs list.
• faqs.create: Allows creating new FAQs records.
• faqs.edit : Allows updating FAQs records.
• faqs.destroy: Allows deleting FAQs records.